640 Financial Group was formed for the purpose of acquiring & managing consumer loans from banks, finance companies and service providers.
We take a customer first approach and are highly focused on compliance with federal, state and local laws and require our servicing partners to maintain the same high level of compliance and respect in their interactions with our customers. We take all customer complaints seriously and follow-up on all complaints received until resolved.
Our primary focus is to provide Account Holders the best solutions to repay their debt. Account Holders receive professional, ethical and courteous service from our service providers. We understand that our customers occasionally experience financial setbacks; our goal is that our service providers continually strive to treat them with dignity and respect and assist them in determining the best solution for repayment of their debt.